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Testimonials

Testimonials & Stories

Real Scientists. Real Impact. Real Results.

At Assay Genie, we believe great science is a collaborative journey. That’s why we’re proud to spotlight the incredible work of researchers who use our tools to drive discovery, publish meaningful results, and push the boundaries of what’s possible. These stories aren’t just testimonials - they’re windows into the real-world impact of rigorous, innovative research supported by the right products and the right partners.

Stories Behind the Science

CASE STUDY
"The Assay Genie team were excellent to deal with throughout our project!"
- Amy McGuire
CASE STUDY
"Assay Genie helped us to create a customized immunoassay panel using a highly sensitive method"
- Jason Kang
format_quote   Assay Genie's products have shown reliable results in our tests, and their team has been responsive and proactive in addressing our questions. It’s great to see a new company with such dedication to both product performance and customer service. We're excited to see where they go from here and look forward to continuing our partnership.

- Mathieu Desbuisson,
Technician researcher, Ludwig Institute for Cancer Research, CHUV

format_quote   I ordered from Assay Genie for the first time and would like to share my satisfied impression. Bevacizumab IVMB0232 was used as a positive control and works excellently in Biacore SPR measurements and VEGF bioassay

- G. Carsten,
Fraunhofer

  • "Assay Genie has a great customer service. They always reply quickly and efficiently, and help however they can. Their products are excellent." 


    - Caroline on Trustpilot

  • "The Assay Genie team was great to work with. The team was very responsive, they promptly provided me with any assistance I requested, and thoroughly answered any questions that I had. I look forward to continuing working with this team in the future." 


    - Erika on Trustpilot

  • "The company's customer support is exceptional, always responsive and helpful." 


    - Ripon on Trustpilot

  • "Superb Customer service." 


    - John on Trustpilot

  • "Clear communication, very quick delivery, item worked as described! Would do business here again" 


    - Darragh on Trustpilot

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Get in touch with our team for support, inquiries, or feedback.

Meet Some of the Genie Team!

At Assay Genie, we're here to help every step of the way. Whether you need guidance choosing the right product, updates on your order, or expert support after your purchase, we've got you covered.

  • Colm PhD, CEO
    Sean PhD, CSO
    Shane MSc, Sales Manager
    Beatriz, Logistics
  • David PhD, Partner Manager
    Marina PhD, Tech Support
    Joe MSc, Sales
    Miren PhD, Product Manager
  • Chris PhD, Development Manager
    Zac MSc, Operations Manager
    Natalia PhD, Tech Support
    José MSc, Development Manager

Frequently asked questions

Customers may place an order in 3 ways. Orders can be made online via pro-forma invoice, on our website, or via email by emailing orders@assaygenie.com. If you wish to send a purchase order, you can find our company under "Assay Genie" or "Reagent Genie Ireland Ltd" on your ordering system. Alternatively, orders may be placed via your local distributor.
Our company can be found under the supplier name "Assay Genie" or "Reagent Genie Ireland Ltd." Still can't find us? Check if we are on your vendor system here. If not, we would be happy to fill out a new supplier form to be registered as a vendor. Alternatively, orders can be placed through your local distributor.
To find out if you can directly order from us or if your order must be made via a distributor click here. Information on your local distributor can be found on this page.
Inquiries can be made online via our 'Contact Us' page. You may also contact us via email at: info@assaygenie.com or orders@assaygenie.com, or by telephone on: +353 15639720. Alternatively, an inquiry can be made via your local distributor.
To create an Assay Genie account, click on 'Register' in the top right corner of the home page. On the registration page fill out the registration details. Once complete, click the 'Create Account' button. To login, click on 'Sign in' in the top right corner of the results page (beside 'Register'). Fill in your email and password and click the 'Sign in' button.
To change the currency of product prices click 'select currency' from the row of options at the top of screen of each web page. Options include: Euro (€), Pound (£), and US Dollar ($).
Once we have received your order a confirmation email will be sent to you. Details such as order number and estimated date of delivery will also be disclosed in this email.