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ELISA Support

ELISA Support Hub | Protocols, Troubleshooting & Kit Guides | Assay Genie
Assay Genie · ELISA support

ELISA support hub

Your go-to hub for ELISA protocols, guides and troubleshooting. Access step-by-step instructions, controls and data-analysis guides, FAQs and best practices to get the most from your ELISA experiments.

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ELISA protocols, guides & troubleshooting

Filter by type or search for a protocol, guide or troubleshooting resource.

Frequently asked questions

How do I place an order?

You can order online on our website or via pro-forma invoice, by email to orders@assaygenie.com, or through a purchase order (find us as 'Assay Genie' or 'Reagent Genie Ireland Ltd' on your ordering system). Orders can also be placed via your local distributor.

Can't find Assay Genie on your company or university vendor system?

We appear under 'Assay Genie' or 'Reagent Genie Ireland Ltd'. If you still can't find us, we're happy to complete a new-supplier form to be registered as a vendor, or you can order through your local distributor.

Which countries are covered by distributors?

Whether you order from us directly or via a distributor depends on your location - see our distributors page for your local distributor and coverage.

How can I make an enquiry?

Use our Contact Us page, email info@assaygenie.com or orders@assaygenie.com, call +353 15639720, or contact your local distributor.

How do I create an account and sign in?

Click 'Register' in the top-right of the homepage and complete your details, then 'Create Account'. To log in, click 'Sign in', enter your email and password and click 'Sign in'.

How do I view prices in my currency?

Use 'Select Currency' at the top of any page to switch between Euro, Pound and US Dollar.

How will I know if my order has been received?

You'll receive a confirmation email once we've received your order, including your order number and an estimated delivery date.

Do you need more help?

Can't find what you need? Our PhD-level scientific team is happy to help with protocols, product selection and custom solutions.

PhD-level technical supportFree protocols & guidesValidated assays & reagentsGlobal shipping to 80+ countries